The Concierge Physical Therapy Difference
“Because I work in concierge medicine, I actually get to practice healthcare. There’s nothing health-related about the conventional care model. In fact, I like to refer to it as ‘sick care,’ because it was designed solely to manage existing diseases”
Why are patients and providers choosing an elevated experience?
Why I started Outside The Box Physical Therapy
After working in traditional outpatient orthopedic clinics for seven years, I was fortunate to spend much of that time in a setting that encouraged a lower patient load - typically two patients per hour. While that model allowed for short rest breaks for clients, it still wasn’t ideal.
Patients have full, complex lives. They don’t always walk into the clinic feeling their best. Often someone would come in with grief after losing a loved one, fear after receiving difficult medical news, or simple exhaustion from balancing work and family. In those moments, it was heartbreaking to ask someone to “hold that thought” while I found another clinician to cover my other patient, just so I could be present for what they shared.
When that company was later acquired, I was asked to start seeing three or more patients per hour, relying on untrained technicians to keep people “busy” while I managed others. That’s not how I wanted to practice.
I moved to another company that valued true one-on-one care, and I absolutely loved it. Unfortunately, the insurance-based reimbursement model made it nearly impossible to sustain. Sometimes we were paid by insurance as low as $34 for a full hour session. Despite the quality of care, the clinic couldn’t survive financially and eventually had to close.
So here we are.
Outside The Box Physical Therapy was built to be different — sustainable for the long term and fully focused on you. My goal is to create a model where patients don’t have to worry about rushed visits, limited treatment options, or clinic closures. Instead, you get one-on-one care that’s proactive, personal, and designed around your goals — not your insurance plan.
Every session is uninterrupted time dedicated entirely to you — 60 to 90 minutes of true, individualized care.
Because your health shouldn’t have to fit inside anyone else’s box.
